Help

FAQs

1. How do I find a Community near my home?
   Oakdale Heights offers communities on the east and west coast. Please go to "Locations" on this web site for more information.



2. What kind of retirement community is best?
   Oakdale Heights offers a range of options. From Continuing Care Retirement Communities with Independent, Assisted and Skilled Care to freestanding Alzheimer's and Assisted Living. Oakdale Heights has a full continuum of care that also includes respite and hospice care.



3. What is the right care option for my loved one?
   Sometimes just starting off at your family physician is a good option. They will then direct you to an option best suited for your individual needs. Assisted Living communities will also do personalized assessments to determine your care needs.



4. How do I know when it is time to move to Assisted Living?
   There are several factors to consider. Are there medication mix-ups, or frequent falls or poor nutritional habits or just experiencing short term memory loss? If you answered yes to any of these please contact Oakdale Heights. Remember, our assessments are free of charge.



5. Can I bring my own furniture?
   By all means, please do! We want you to feel at home. Decorating your own apartment will make you more comfortable.



6. Can I bring my pet?
   Yes. We encourage you to bring this important member of your family when you move to Oakdale Heights. Call the community of your choice to ask specific questions regarding this matter.



7. Does Oakdale Heights allow smoking?
   We care greatly for the health of each resident, so we have designated all of our communities smoke-free. Some of our communities have dedicated areas where residents and guests are free to smoke.



8. What should I look for on my tour of Oakdale Heights?
   
   • Do I feel at Home?
   • Do I see lots going on and a full activity calendar?
   • Does it smell good?
   • Is the staff friendly and helpful?
   • Do I feel safe and secure?
   • Do they provide transportation?
   • Was I greeted with smiles from residents and associates?